Our Office

New Patient Visit

At your Complimentary First Visit Dr. Cox will examine the patient and explain the problems that exist. Usually the determination can be made as to the type of treatment, when it should begin, estimated length of treatment and approximate cost.  Patients who are not yet ready for orthodontics are placed on RECALL and they are periodically seen for observation. These visits, which are free to the patient, are generally scheduled on three, six, nine, or twelve month intervals.

Records and Consult                           

black_familyIf a patient is ready to start treatment many decide to have their orthodontic RECORDS taken at their first appointment.  In depth exams, impressions and x-rays allow Dr. Cox to develop a personal plan of treatment.  After reviewing the records, Dr. Cox is able to CONSULT with you and discuss your treatment in detail.



smile12When treatment starts the first appointment will usually take from one to two hours of your time.  During active treatment, visits are scheduled most often at three to six week intervals, depending on the nature of the treatment that is taking place.  Invisalign appointments range from six to eight week intervals.  Most appointments generally last about 20 minutes. An appointment that requires more time will be booked for a morning or early afternoon visit. This allows Dr. Cox adequate time to make all necessary adjustments.

We make every effort to be on time for our patients and ask that you extend the same courtesy to us. If you cannot keep an appointment please notify us immediately.  Cancel only if it is an emergency and provide us with 24 hour notice at minimum.

Payment and Office Policies

Our Orthodontic Treatment Coordinator will work with you on the cost and payment options of your treatment. We strive to make orthodontics affordable for all our patients.


The cost of treatment depends on the severity of the patient’s problem.  We have payment plans to suit different budgets and we file the necessary papers if you have insurance coverage.

In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:

If full payment is made at the onset of treatment, we will offer a fee discount. If you have insurance, we will offer a discount for payment of your portion of the fee that will not be covered by insurance.

To fit your individual needs, financial arrangements are made to extend your payments over a period of months at no interest when paid on time.

For your convenience, we accept payment by VISA and MASTERCARD.

In cases of serious delinquency, treatment will be discontinued, although we will make every effort to accommodate patients with temporary difficulties.


Great news….we’re insurance friendly!  If you have insurance, we will contact the company to determine the coverage you have available. Our office understands how complicated insurance can be and we try to make it easy for you by providing our expertise in dealing with them.  We also make every effort to work on your behalf with the company if there is a problem.  In the majority of cases our office will accept assignment from your carrier.  If for some reason, however, your insurance benefits end during treatment, you will then be responsible for those payments.

Our office is a premiere DELTA DENTAL provider.


Contact Us


Dr.William B. Cox 
109 E. Arlington Blvd.,Suite A
Greenville NC 27858


Office Hours: Monday-Thursday 8:30 to 12:00 and 1:30 to 5:00.
Closed Fridays.


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